Returns & Delivery Policy
Delivery Information
We aim to process and dispatch all orders within 1–2 business days. Delivery times will vary depending on your location. Estimated delivery times will be provided during checkout and in your order confirmation email.
If you experience any issues with your delivery or have not received your order within the expected timeframe, please contact our support team and we will be happy to assist.
Returns & Refunds
We want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a return, refund, or exchange within 14 days of receiving your item.
To initiate a return, please contact us at info@stickmypixels.co.uk with your order number and reason for the return. Our team will provide instructions on how to return the item.
Return Conditions
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Items must be returned in their original condition and packaging where possible.
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Customers may be responsible for return shipping costs unless the item is faulty, damaged, or incorrect.
Once we receive and inspect the returned item, refunds will typically be processed within 5–10 business days to the original payment method.
Damaged or Incorrect Items
If your item arrives damaged or you receive the wrong product, please contact us within 48 hours of delivery so we can resolve the issue quickly.
Contact Us
For any delivery or return enquiries, please contact us at:
Email: info@stickmypixels.co.uk